1. Where most likely is the announcement being made?

In an airport
At a hotel
On a bus
By the road

2. What has caused the problem?

Engine troubles
A schedule mix-up
Overcrowding
The weather

3. Where should those who need help with the luggage go?

To the bus
To the ticket office
To the door
To the information desk

4. What is the main purpose of the call?

To inform of a delay in the delivery
To place an order for some washing machines
To arrange a meeting with Jackie
To inform of an accident in the factory site

5. According to the speaker, what has caused the problem?

The strike of the delivery personnel
The loss of power at the production line
A delivery mix-up at the warehouse
The breaking down of a delivery truck

6. What should Jackie do if she has a concern?

Call Mr. Shire at his office
Head to the factory
Talk to the truck driver
Meet with the supervisor

7. Who would most likely be interested in the ad?

People who are studying magic
Families looking for something to do
Students who are studying for exams
Children who like to watch plays

8. How long will the event last?

One day
Two days
One week
Two weeks

9. Who is Mr. Hennington?

A teacher
A performer
A restaurant owner
A policeman

10. Who is the intended audience?

Plant supervisors
Security guards
Factory employees
Office managers

11. What are the listeners asked to do first tomorrow?

Pick up their safety goggles
Check their names on a list
Read the morning newsletter
Talk to their supervisors

12. How often will the change occur?

Once a week
Once a month
Once every six months
Once a year

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