1. Where most likely is the conversation taking place?

In a restaurant
At a furniture shop
In an office
At a bookstore

2. What did the man’s secretary do for the man?

Call the bookstore
Pick up a new table
Clean the windows
Make a reservation

3. What will the woman do next?

Clean the table
Order some food
Call her secretary
Show the man to his table

4. What is the purpose of the woman’s call?

To place an order for some office supplies
To inform the man of a future delivery date
To complain about a broken chair
To make an appointment

5. What does the man request?

To have the items delivered a day early
To visit the factory site
To talk the woman’s supervisor
To get a day off on Friday

6. When will the man receive the goods?

Thursday
Friday
Monday
Tuesday

7. What does the man ask the woman to do?

Arrange a dental appointment
Get Mr. Gomez’s cell number
Call someone on the phone
Attend the managerial meeting

8. When is Mr. Gomez supposed to arrive?

At 11 o’clock
At 12 o’clock
At 1 o’clock
At 2 o’clock

9. Where will the man most likely go next?

To a meeting
To the dentist office
To Mr. Gomez’s office
To the parking lot

10. Why is the man calling?

To ask for the website address
To cancel an appointment
To inquire about the business hours
To place an order for some products

11. According to the woman, why is the store closing early tonight?

They close early on weekends
They are doing some inventory work
Business is slow these days
There is a power outage

12. What does the woman suggest the man do?

Delay the delivery until the weekend
Come to the store a bit earlier
Call before coming down to the store
Go to their website

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